Heels and Feels always keep the privacy of its customers on priority and do everything to protect their personal information. The latest legislation regarding the safety and protection of customer’s data online will help to make your interaction with all notable websites as safe as possible; Heels and Feels website is no exception. This privacy policy ensures that all the data provided by you is kept safe and allows you to manage it, and your whole information will be deleted from our records, whenever you want. Our policy will help you understand how we collect data while you communicate with us as customer or information seeker. Usage of your data will be kept transparent in front of you to reassure its safety.


We are a custom vegan shoe start-up, a company registered in England & Wales with the company number 11410617.


Storing your personal details let us personalize your experience, such as being able to recommend things you might like, based on your previous purchases, letting you know about special offers and sales or giving you a preview of new styles that will be arriving shortly to make your shopping experience better and better.


Whenever you interact with us, we collect information related to your name, Dob, email address, shoe size etc. This is done during various steps like placing an order or creating an account. We have a website that uses cookies which automatically collect your internet protocol address and generates a log file. This information is used by our technical team to see how many people are landing on our website; what type of products are in demand; is there any issue with the website or not; and many other details.

We take special precautions about the safety of your financial details and method of payment.


Heels and Feels will never share any of your personal details to a third party without your permission. All our networks are highly secure. Hence, no information will go anywhere. Only service-critical team members will get temporary access of your personal data to see whether your requests are being fulfilled or not. Sometimes, it becomes important for us to give few details to another company in order to perform services on our behalf – this could be a payment platform or a delivery company. Heels and Feels make sure that whosoever gets the access to information of our customers are maintain high standards of data security.

If we would have to involve your data in company’s matter, we will make sure it is done through your consent. Heels and Feels is not responsible about the security measures of any other website, even if accessed using links from our websites. No organization can promise 100% security, so do we, as we cannot anticipate what advances have been made in unscrupulous computer hacking, viruses etc. but you can rest assured that we will operate to the highest possible standards and endeavor to protect your data.


Our website uses cookies which automatically saves your public internet protocol address. A cookie is a small file of letters and numbers sent to your computer when you visit a web site. Whenever you will revisit the website, the cookie will notify it. Cookies can never give us information beyond what you provide us, hence we can’t have the access to your device’s information too. Our site’s cookies help you to log in quickly every time you revisit the site and match your preferred interests with ease. You can either control or disable cookies easily. Please think once before deleting or disabling cookies as cookies enhance the user experience.


Under the Data Protection Act and the General Data Protection Regulations, you have several rights regarding how an organization uses your personal data which includes:

  • The right to be informed
  • The right of access
  • The right of rectification
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • The right to object
  • The right not to be subject to automated decision-making including profiling

We hope that our privacy policies have explained the security norms of your company.


No company can assure 100% safety of your personal information but we ensure you that the highest security measures are deployed to secure your data and protect your privacy.


Any changes related to the policies will be updated on the website accordingly and highlighted to stand out. Please check back from time to time to see stay informed.